Technology Assessment (Process Audit)

Have you gotten the value from our investment in technology? Did it meet the "Business Goals, or Strategic Vision? Did you reduce lead times, improve customer service, reduce costs on otherwise increase throughput? Is your Information Technology structure fully integrated into the business? In today's crucial information-driven environment, you should expect/demand more out of your IT investments and partners. This includes more accountability, more agility and a better return in your investment.

How can we do more today, with less resources, less complexity and with less stress in the organization? How can we adapt quickly to keep pace with changing customer needs and competitive pressures?

Beginning with our "Business First" approach, we help you to develop a sound business strategy that defines where you want or need to improve, reduce costs or increase service. Then, we utilize our extensive application and industry solution knowledge to create a design, delivery and support system that meets these needs head-on. We spend considerable time during this phase in design to simplify processes and to eliminate redundancy within them. Using a order flow mechanism that defines process flow form order entry to shipping, we then define any special needs for standardization and integration.

As business goals become more focused on ongoing, continuous improvement, reducing lead times and streamlining to lean manufacturing methods, the strength, flexibility, and capabilities of the Information Technology (IT) infrastructure within organizations is becoming critical for reducing and managing costs, improving service levels, reacting quickly to changing business needs and delivering a greater return on your investment. You need your investment in technology to perform at it's peak, which is why Safe Passage can leverage its expertise, people skills, and industry knowledge to provide you with an open-minded, Solution Assessment. Our expert consultants perform a business performance review that leads to an in-depth analysis of your existing systems, and can recommend how to fine-tune the processes to help make the most for your investment. The Technology Assessment is designed to help executives measure, access, and maintain a dynamic integration between the "Business First Strategy", IT and your existing systems.

Perhaps you have already invested in new technology, but are not sure that you are maximizing your investment with all the current tools available to you. The project has been moving forward, but the results you had anticipated haven't been fully achieved yet. It's not that unusual for companies to work hard in getting their system up and running  to the point of release, only to discover that they have not captured all the benefits that had been in the original plan for execution. As the business changed, the technology project did not keep pace with the business dynamics. New demands are now required upon the system, but how will these get done?

The Technology Assessment process includes:

Application Review - examination of existing business practices and how they tie into the technology system. Identify any missing links, non-integrated systems, or to identify gaps in technology.

Technical Review - overall review of your system configuration, personnel resources to ensure peak performance.

Technology User Skill Level Review - assess your end users skillsets and how they utilize the system in order to better to determine requirements for additional  training or coaching on how to use the system.

Support Review - evaluation of your support mechanisms, whether they include in-house or vendor related support. Identify level of support required to meet your combination of user skillsets with business goals for the technology.

Business Continuity Review - evaluation of your disaster recovery system, including backup and plans for getting your IT system back up and operational from major disasters.

Management Report. The results of the Technology Assessment help maximize the investment you have already made in technology, and boost the future of your business performance.

At Safe Passage, we want our clients to optimize their investments in technology in order to keep on the path of continuous improvement that is key to future growth and remaining competitive in the marketplace.

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