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Service and Support

Implementation

Training

Catalog Development

CNC Machine Integration

Support

Did you know that we can help you every step of the way?

It doesn’t matter if you need help installing the design to manufacturing software or require sophisticated customization to meet your needs. Safe Passage is there for you every step of the way – from planning and installation to training and support, with service technicians to give your business the support you need.

Getting my system up and running takes time away from the rest from my business

Safe Passage Installation Services:
  • Software Installation. A Safe Passage technician will install your software on a standalone workstation or on a network. Safe Passage gives you a brief software overview introducing you to the software to help get you started.
  • CNC Integration and Data Transfer. Everything in CNC Integration, plus transferring of the data to a CNC machine tool.

 

I know that I could handle most of the day-to-day issues, if I had the proper training.

Safe Passage Training and Educational Services:
  • Business and Technology Training. This package offers a range of educational courses on everything from the latest sales and design software to manufacturing.
  • Sales Channel Training. This package helps your dealers to become more productive by using the latest sales and design tools.

Our dealers drive our business in every way. I need to provide them the education and support they need to become more productive.

Safe Passage Sales Development Services:
  • Sales Channel Training. This package helps your dealers to become more productive by using the latest sales and design tools.

My product data is critical to the success of my business…my dealers depend on it.

Safe Passage Data-Catalog Services:
  • Data Catalog development. Our team of technicians will develop and create the electronic data catalog that provides the foundation of the process.
  • Data Catalog Maintenance. Your product and pricing undergo constant change. We are there to help you to keep your data current and keep your dealers up to date.
We need to reduce our paperwork beginning with order entry and throughout the entire shop
Safe Passage Customization Services:
  • Custom reports. You can have a Safe Passage technician modify one of your reports, or create a new one to replace several others.
  • Customization. At Safe Passage, we realize that each manufacturer has a set of special needs. We can help make sure that your special needs are met.

My systems are critical to the success of my business, so I can’t afford any downtime.

Safe Passage Support Services:
  • Onsite Machine Integration. You can have a Safe Passage technician at your business to help with machinery integration, training, education, troubleshooting or support.
  • Telephone Technical Support. You get advanced level technician support from industry leading technicians who know your case history, and understand your unique needs. Simply pick up the phone and call us when you need assistance.
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